IB Business Management HL Topic 8 — Pre-Released Statement 2025 Paper 1 Core idea ~12 min read

Spotting the Key Themes

Myt PLC’s story is short, but it is doing a lot of work. Five ideas run through it, and they are all connected by one uncomfortable fact: the drinks that made Myt successful are the ones people are increasingly told to avoid. Everything else in the case is a response to that.

📚 What you need to know

The themes in one picture

Five themes, one underlying problem Each spoke is Myt reacting to falling approval of sugary drinks MYT PLC drinks maker Growth and expansion internal plus takeovers CSR and sustainability greener factories Health concerns sugar and caffeine Marketing reach influencer campaigns Technology in ads computer-made avatars Four of the five spokes cost money. Only growth brings it in. Shareholders will notice. That tension is your evaluation.
Draw this from memory before the exam. Every 10-mark question in the 2025 paper sits on one of these spokes.

Theme 1: growth and expansion

Myt has used both routes to growth in the same story, which is unusual and very examinable. Internal growth took it from one product to a portfolio of more than thirty. External growth added a coffee chain and a bottled water manufacturer in a single year.

The two acquisitions are not the same kind of move, either. Honest Water is still a drinks manufacturer, so it fits Myt’s existing operations. Lotssa Coffee is retail — thousands of shops, staff serving customers, rent, locations. Running shops is a genuinely different business from filling bottles.

Point worth making. Buying two companies in one year is a lot of integration at once. Different cultures, different systems and different customers all landing together stretch management thin. Saying that is an evaluation mark most candidates miss.

Theme 2: marketing and promotion

Myt reaches customers through social media influencers, which is cheap, fast and works well with younger buyers. It is now considering computer-generated avatars — digital characters that appear in adverts.

The logic is understandable. An avatar never gets into a scandal, never asks for a pay rise, and can be used in every market at once. The risks are just as clear: it can feel fake, it costs real money to build, and audiences that value authenticity may not respond to it.

There is a nice irony here. Myt wants to look more trustworthy on health and sustainability, and its answer is a computer-generated spokesperson. Point that out and you will sound like you are thinking, not reciting.

Theme 3: health and ethics

This is the pressure that drives the whole case. High sugar and caffeine are linked to obesity and diabetes, governments are taxing sugary drinks, and consumers are drifting towards healthier options.

Myt’s fix is reformulation: less sugar, less caffeine. But sweeteners bring their own criticism, and reducing sugar changes the taste, which risks losing the loyal customers who like the drink as it is.

ARGUMENTS FOR REFORMULATING

Avoids sugar taxes and future regulation.

Meets what many consumers now say they want.

Protects the brand from health criticism.

Opens the door to the healthy snacks market.

ARGUMENTS AGAINST

Changing the taste can lose loyal buyers.

Sweeteners attract their own criticism.

Reformulation research costs money.

Rivals may reformulate faster and better.

Theme 4: CSR and sustainability

Myt plans greener factories, better packaging and improved CSR generally. Note the word “plans”. Nothing here has happened yet, and that gap is exactly what pressure groups target.

Bottled water makes this harder, not easier. Buying Honest Water gave Myt a growing market, but bottled water is heavily criticised for plastic waste and for the amount of water taken from local sources. The acquisition that improved Myt’s health image may have damaged its environmental one.

Theme 5: changing consumer tastes

Consumers are moving away from traditional fizzy drinks towards water, coffee, low-sugar options and functional drinks with added health benefits. Myt’s acquisitions were a direct answer to that shift, and the healthy snacks idea is the next step.

The catch is that everyone has noticed. Big rivals and small health-focused start-ups are all chasing the same customers, so being in the right market is not the same as winning it.

Worked examples

WORKED EXAMPLE

Explain one possible challenge Myt PLC could face when reducing sugar and caffeine in its drinks. [2]

Step 1: the business point Changing the recipe changes the taste, and loyal customers who buy a product for its flavour may switch to a rival rather than accept the new version. [1] Step 2: apply it Myt’s original root beer is one of its longest-standing products, so reformulating it risks damaging the very brand that built the company. [1] 2 / 2 Naming the root beer is the application. “Some customers might not like it” on its own is only worth one mark.
WORKED EXAMPLE

Analyse three ways Myt PLC’s CSR initiatives could affect its brand image and profitability. [6]

Way 1 — image improves, sales follow Greener factories and lower-sugar drinks respond to what consumers say they want, which can attract health-conscious and environmentally minded buyers and support premium pricing. Way 2 — costs rise before savings arrive Modernising factories on six continents is expensive. Profits fall in the short term, and shareholders in a publicly held company may resist that. Way 3 — the credibility risk If the changes are announced but not delivered, pressure groups will call it greenwashing. Owning a bottled water business makes Myt an easy target on plastic waste, so partial improvement could damage the brand more than doing nothing. Three developed effects, one positive, two cautionary Notice the phrase “publicly held company”. Ownership constrains strategy, and saying so is analysis.

💡 Exam tip

⚠ Common mix-up

Up next: Choosing the Right Toolkit Tool — which model to reach for, and the BCG matrix applied to Myt’s portfolio.

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